Frequently Asked Questions

Dealership FAQs

Q: What kind of financing services do you offer?
A: The expert team at Kelly Volkswagen offers competitive financing rates and options for our new and used vehicles. Use our online finance tools such as our secure finance application or payment calculator to begin the financing process! Contact us today for more information.

Q: Can I buy a car online?
A: Yes, Kelly Volkswagen makes car buying easy by allowing you to shop for and purchase your next vehicle from home. Start shopping online now or contact the team for more information!

Q: Can I finance a used car?
A: Yes, you can finance a used car with Kelly Volkswagen! Contact the finance center today to learn your options!

Q: Do you offer any special discount programs?
A: Yes, check out our Volkswagen College Grad Bonus in our Specials tab to learn more! Feel free to contact us for more information!

Q: Can I find 2022 Volkswagen models in your inventory?
A: Yes, shop our selection of new 2022 models today! Schedule a test drive with us online!

Q: Do you sell pre-owned vehicles?
A: Yes, we offer a wide selection of used and certified pre-owned vehicles. Shop our inventory today!

Q: Can I apply for vehicle financing online?
A: Yes, visit our Finance tab where you will find our finance application. Contact us with any questions!

Q: How can I value my vehicle for a trade-in?
A: For your convenience, you can determine what your car may be worth with our Value Your Trade tool on our website!

Q: Do you offer vehicle protection plans?
A: Yes, Kelly Volkswagen offers Volkswagen Drive Easy protection plans to help you care for your VW for years to come. Visit our Vehicle Protection Plans page to learn more!

Q: Can I schedule my service appointment online?
A: Yes, go to our Service and Parts tab to find our Schedule Service page, where we have our service scheduler tool!

Q: Do you have a Volkswagen Certified Pre-Owned Program?
A: Yes, our CPO program aims to instill confidence when it comes to you buying a pre-owned vehicle. Learn more about the program on our website today!

Q: Do you have electric vehicles?
A: If you are interested in an electric vehicle, check out the Volkswagen ID.4 available today! Shop and learn more on our site!

Q: Do you have 2023 models available?
A: Yes, shop our new inventory to browse our selection of 2023 Volkswagen models!

Q: How can I schedule a test drive?
A: You can schedule a test drive through our Contact form or by giving us a call!

Q: What are the benefits of leasing?
A: Benefits of leasing include driving a more expensive car for less money, drive a new car every few years, no trade-in hassles at the end of lease, and more! Visit our site to learn more about leasing!