Your first 2 years or 20,000 miles of factory-recommended maintenance, performed at no additional charge.1
Included with every eligible new Volkswagen, model year 2020 and newer. Bring it to our Kelly Volkswagen Service Center on Route 114 and we’ll take care of the rest.
Volkswagen recommends maintenance every 10,000 miles or 12 months, whichever comes first. Carefree covers your first two of those visits, so your new Volkswagen starts life on the right schedule.
Covered by Carefree
Your first factory-scheduled maintenance, as listed in your Volkswagen’s maintenance booklet, performed by our Volkswagen-trained technicians.
Covered by Carefree
Your second scheduled maintenance visit. Coverage ends at 2 years or 20,000 miles, whichever comes first.
Your choice
Continue Volkswagen’s recommended maintenance with Kelly Volkswagen, and ask about VW Care prepaid maintenance plans to keep costs predictable.
Tip: we recommend booking within 1,000 miles of your service interval, or one year from your last visit, whichever comes first.

Carefree is a Volkswagen program. How your visit feels is up to us. Here’s what you can expect at the Kelly Volkswagen Service Center.
J.D. Power Dealer of ExcellenceCertified for the second year in a row
Nothing extra. Carefree Scheduled Maintenance is included at no additional charge with the purchase of an eligible new Volkswagen, model year 2020 or newer.
Tire rotations are not included, and neither are services or parts that aren’t specified in your owner’s literature. Repairs are a separate matter and may be covered by your New Vehicle Limited Warranty.
No. Carefree services must be performed at an authorized Volkswagen dealership like Kelly Volkswagen, where Volkswagen-trained technicians use Genuine Volkswagen Parts.
No. Because it’s provided at no additional cost with your new Volkswagen, the program can’t be cancelled.
Appointments are recommended so we can get you in and out efficiently. Schedule service online or call our service team at 978-774-8000.
It covers your first two factory-scheduled maintenance services, at 10,000 miles and 20,000 miles, for up to two years or 20,000 miles, whichever comes first. Covered items are the services listed in your Volkswagen’s maintenance booklet for those intervals.
Volkswagen recommends maintenance every 10,000 miles or 12 months, whichever comes first. We recommend booking within 1,000 miles of your interval, or one year from your last service, so you stay on schedule.
No. Carefree Scheduled Maintenance does not reimburse work performed at independent repair shops or any non-Volkswagen facility.
Your complimentary coverage ends, and regular maintenance continues on Volkswagen’s recommended schedule. You can keep costs predictable with VW Care prepaid maintenance plans; ask our service team which plan fits your driving.
Eligible vehicles are new Volkswagen models from model year 2020 and newer. Check your coverage at vw.com/coverage or call us with your VIN and we’ll confirm it for you.
1 Volkswagen Carefree Scheduled Maintenance covers the 10,000- and 20,000-mile scheduled maintenance services or two years of scheduled maintenance, whichever comes first, as specified in the owner’s maintenance booklet, on model year 2020 and newer Volkswagen vehicles. See vw.com/coverage for eligibility. Services, exclusions and limitations are defined in the owner’s literature. Tire rotations and services or parts not specified in the owner’s literature are not included. Must be performed at an authorized Volkswagen dealer. 2 Whichever occurs first. See your owner’s literature or dealer for complete warranty and roadside assistance details, limitations and exclusions. Coverage and program terms are set by Volkswagen of America and are subject to change.
Kelly Volkswagen Service Center · 72 Andover Street (Route 114), Danvers, MA 01923