Customer Testimonials
We went in for a no bs experience and Jimmy C delivered. He went above and beyond to be sure we were happy with our purchase, if you’re looking for a no pressure shopping experience definitely shop with Jimmy C at Volkswagen!
Kelly lived up to its branding and made it easy! Great experience.
George and Nick were very helpful throughout the entire leasing process. They worked with me very well. I will continue to lease here.
Peter was great to deal with, wasn’t the typical pushy car sales guy, lets you have a second to think things thru and doesn’t pressure you to make a decision on the spot. Would definitely recommend him if your looking for a VW
Had a great experience at every stage of the process! A few laughs along the way which I appreciated, picking a new car can be stressful. Will surely return when the time comes!
Very professional, great services, they look out for your best deal when it comes to help you to get the right car what it’s better for the you, They treat you like family, the best thank you jimmy.
I have been working with kelly Volkswagen since 2011. I have purchased 3 VWs from them and 3 jeeps from their other dealers. Their sales, service and management teams are all phenomenal to deal with and I will always recommend them. I have had only positive experiences with Kelly Volkswagen. Will always take my business here.
Alex at Kelly Volkswagen made my purchase of a 2026 Atlas an outstanding experience. He was timely, professional, and genuinely focused on customer service. He took the time to answer all my questions, kept me informed throughout the process, and made everything smooth and stress-free. I couldn't be happier with my new Atlas and highly recommend Alex to anyone looking for an easy car-buying experience. Thanks again, Alex!
Great people and very good customer service. Very helpful and my vehicle looks bra d new again.
Alex from Kelly Volkswagen was great help me choose the right car for me. Excellent customer service! Thank you!
Leased my car at a different dealership before I moved. This was my first service experience at Kelly VW. The staff, especially Wilson, were helpful and good with communication throughout the day. Love that the tech, Nick, sends a video to go over findings on car.
I’ve had excellent experiences at Kelly Volkswagen in Danvers. Christian in the service department has helped me quite a few times and is always so helpful and friendly. I recently traded in my lease for a new one. George was a huge help throughout the process and made it really easy. I’ll always come back to Kelly Volkswagen!
Everything was done well and in a reasonable amount of time
They were polite helpful and patient, even met me at the train station with the car. I'll always recommend Kelly Volkswagen.
This visit was to pick up my registration and get an inspection sticker for my new VW. All was good.
Great quality service
My experience at Kelly Auto has always been excellent! From the initial contact to driving off the lot, there was never any pressure and NO games. Peter at Kelly Volkswagen was amazing and easy to work with. Excellent experience and this is why I’ve bought 3 cars from Kelly along with multiple cars sold to my family members. Thank you Kelly VW!
Very professional, customer service oriented. Keep you updated on the progress of the repairs in timely manner. You matter to them.
Rachel in the service department always great - appreciate her help as the miles tick up on my Jetta and I have to visit a bit more often.
Deana was exceptional understanding what my car needed will definitely be back.
George was a pleasure to work with! So happy with my new Tiguan!
We always have a great experience at Kelly VW! We have worked with Josh for two cars now and it’s always a pleasure. He makes the process of car shopping relaxing and enjoyable vs high stress at other dealerships. Barry in finance was also great to work with for the same reasons. We will continue car shopping at Kelly for future vehicles.
Everyone SO attentive to my car needs. Very knowledgeable, and helpful..
I had the easiest negotiations I’ve ever had at a dealership and sales man Jorge Ochoa Was very personable and did not force anything on us. The overall experience was absolutely amazing.
Great job repairing and repainting the passenger side of our 2023 QX60. The color (burgundy) and finish are flawless; cannot detect that any work has been done. And they came in UNDER the proposed estimate and finished EARLIER than expected. Add the courteous and professional attitudes and we could not be happier. Kudos to the entire team!
Proud VW and Kelly customers for 12 yrs now! Everyone is always so helpful and up front. Peter & Barry make the whole process easier. We’re in a brand new Tiguan and we love it!
Couldn’t have gotten a better price and Quirk would usually be the ones to do that for you but not at Kelly Volkswagon, Danvers MA!
George was excellent and very happy with my new car
Great experience at Kelly VW! George was fantastic throughout the process. Great communication, very responsive, and easy to work with. The entire transaction went smoothly, and I’m very happy with my purchase. Highly recommend George and the team at Kelly VW!
Just leased a new car with Kelly and love it! I worked with Alex who was so helpful and worked well with our needs. I’ll definitely be looking there for my next car - highly recommend Alex!
The experience at Kelly VW was smooth. Great customer service.
I had a great car buying experience with Peter Simmons at Kelly VW! He made the whole process very fun and easy, I’m overjoyed with my car and appreciate all their help!
Very friendly great people great car
I want to thank everybody over at Kelly VW for being so fair to my mother (Lisa Ruta-Sutherland) She has purchased two vehicles with Josh. Four from Kelly! He is amazing sales representative and has gone above and beyond to provide my mother with exceptional customer service. She was in a severe car accident recently in her beloved VW was totaled. Josh made the new buying process easy and affordable. Thank you!!!! 👏🏻
The whole team was great to work especially Jorge and Brendan. My daughter is super happy with her new VW. That is our 3rd Kelly car, great people. Thank you!
Sales consultant, Alex Jones, made the process very easy. Exceptional service, answered all my questions, he was responsive and my test drive was not rushed. I would recommend Alex and Kelly VW very highly.
My salesman Josh made my experience very enjoyable to become a vokswagen driver.
It was a great experience at Kelly Volkswagen! Peter our sales person was great and worked well with my daughter and I to find her the right car! I really appreciated the white glove treatment!
Phenomenal dealership. Couldn’t have asked for a smoother, very quick transaction. Highly recommend
Wilson was extremely helpful, and kept me informed through the whole process!
I had an excellent experience at Kelly Volkswagen! My car was recently totaled, so I needed to find a new vehicle quickly, which was a very stressful situation. Alex Jones and the entire team at Kelly Volkswagen went above and beyond to make the whole process as smooth and easy as possible.
They provided me with a rental car free of charge until my new car was ready, which was incredibly helpful and took a lot of stress off my shoulders. Alex was wonderful to work with—helpful, patient, professional, and truly made me feel taken care of throughout the ... Read More Google - Aug 8, 2026
Jimmy Ciampa was fantastic to deal with, great experience
We were extremely pleased with our service experience with Kelly. All the service techs are very good. We have had the good fortune to work with Wilson twice now. He is professional, knowledgable and has an excellent manner with customers. He always goes the extra mile to do everything he can. He represents Kelly in the best manner. Thank you, Wilson.
Steve/Barry/Josh all were excellent to deal with! Very easy with no pressure!
Theo and Steve are awesome!! My whole experience from test driving to leaving with my new car was great. Didn't ever feel pressured by this crew, they were super patient and helpful. Definitely would recommend if you're on the market for a new car!
Thank you to Jackie, Peter and Barry for the swift and outstanding service.
Excellent buying experience. This is our third VW from Kelly and they did not disappoint. Steve and George were very helpful while also not being pushy in any way. Cannot recommend them any higher. Equally as good and professional on the service side also!
2nd Car I purchased with my mother (she's 86!) from Kelly Volkswagen. We have 2 other VW dealerships closer to our house, but she likes Peter S. He's Competent, Polite, and never pushy. Makes it a pleasure to do business there
Great experience all around.
The folks at Kelly Volkswagen were amazing in assisting us with a recent purchase. Buying a car is often stressful and frustrating with a lot of pressure and over promises from the sales team — this was anything but. Peter Simmons was great and allowed us to make our own decisions without pressure. Highly recommend.
My husband and I just purchased a new car. I would highly recommend Kelly Volkswagen. They made the experience very easy. Steve and Peter were fantastic to work with. Thank you again.
We bought a new car from Kelly Volkswagen. The experience was wonderful. Steve and Peter were fantastic to work with. Thanks for making buying a car a piece of cake!!
Fast and friendly service
I couldn't be happier with our experience getting our new VW Atlas! From start to finish, everything went so smoothly. Alex was fantastic across the entire process—patient, super helpful with all our questions, zero pushiness during the test drive or afterwards. A warm thank you to Stephen and Jake as well for their great service and making the final steps nice and easy. We were out the door with our Atlas in around 3 hours! Truly impressed with the team here.
Bought an Atlas crossport great customer service from Peter.and Jackie
Rejected a warranty repair that another VW dealership would have honored. Verified with other dealer and rejected by Kelly after several appeals.
What a great experience at Kelly Volkswagen . Everyone was so polite and attentive . I didn’t feel rushed or pressured. Barry and Brenden were able to answer all my questions.
Great Service
Eric and Kyle were wonderful, very accommodating , helpful and efficient
They had exactly the car I was looking for
Great service experience! Easy drop off, timely updates, and hassle free pick up
Very professional clean and attentive
Bought a car from Jorge. Great guy, great experience.
Peter Simmons at Kelly VW is a rockstar employee. His knowledge and willingness to work with customers is top notch.
Kelly VW made my car purchase very easy. Jorge was fair, honest, and never made me feel like my time at the dealership wasn’t appreciated.
I had a great experience at Kelly VW this past Saturday. I came in, interested in leasing a 2026 Tiguan. I also had another car brand lease to rollover. I worked with Alex Jones and he was a pleasure to work with. He was not pushy and genuinely wanted to get me a deal I was comfortable with. He took care of everything and made sure it was a seamless process. Picked up my Tiguan on Monday, couldn’t be happier!
Attentive, friendly and knowledgeable staff. Great you with a warm and friendly Hello
So far, I’ve been to Kelly VW for service twice in the last 6 months or. Both times have been a great experience. I’ll go back again for sure.
Josh Cone was a pleasure to work with on this purchase. He was very knowledgeable about the vehicle, and was able to convey that information very clearly and directly both during the sales transaction and upon delivery of the vehicle. There was no pressure in his sales approach, which I appreciate. I am really enjoying the vehicle (2026 Atlas SEL).
Good price but much confusion on the closing, added dealer options not requested like gap and tire insurance, and addition mistakes ($1000) that were cleaned up in final version of docusign. I didn't feel they were straight forward honest, manipulative of my granddaughter buying her first car in Boston, but she got to take her car home the same day.
My husband and I had an amazing experience at Kelly Volkswagen! Buying a car can honestly be stressful, but Jimmy Ciampa and Nick Gonzalez made the entire process so easy and seamless from start to finish.
Jimmy was fantastic to work with. He was incredibly informative, communicative, and never made us feel pressured. He genuinely wanted to make sure we found the right car, and we couldn’t be happier with our Atlas Cross Sport. He even put a giant pink bow on the car for a great photo opp. It’s the little touches like that that make an ... Read More Google - Jul 14, 2026
Not to sound cliche but they made it easy! After visiting other dealerships and saving Kelly VW for last, the whole team made me feel appreciated and worked for my business. My salesman Jorge, was phenomenal dealing with this overly particular customer(me). Anthony the sales manger gave me a great trade in value and price on my new vehicle, beating the competition by thousands. Barry in finance cant be forgotten either, spending additional time explaining the pros and cons of additional services and did not use the typical you need to have this mentality
Overall a great experience and ... Read More Google - Jul 12, 2026
We took our ‘new’ 2014 Eos to be checked out and serviced by Kelly VW last week. We are very happy with the necessary repairs they did. All the staff were extremely professional and friendly! The facility is immaculate, including the service department. We were truly impressed and will definitely bring it back for future service. Thank you again, Christian!!
We visited several dealerships. We felt the most home at Kelly VW. From our initial contact with Julie, to our phone call with Steve ( who went out in the back lot during the rain to make sure the one I wanted had a sunroof,) to meeting and eventually dealing with Peter the process was very professional and comforting. And to top it all off, dealing with Barry was a pleasure. I will most certainly recommend them to whoever asks and let people know where I bought my vehicle. Thanks team.
Kelly VW was a great experience when purchasing my first car. Alex was a huge part of buying it never pressured us into anything and even stayed late making sure we were all set with paperwork. Would rate them 10/10 and would 100% buy a car from Alex again.
Came into test drive an Atlas. Jimmy was fantastic. Professional, courteous, answers and no pressure. Great experience compared to the other dealerships down the road. If we end up going with VW it will be because of Jimmy!
My experience was great, and my car was taken and returned as quoted. 1 year of service was performed. Service department was friendly and professional, strongly recommend Kelly VW Service Center
Always top notch service. Friendly and informative every step of the service.
I recently purchased a leased vehicle from Kelly Volkswagen, my Sales Associate Peter S. was wonderful throughout the entire process. Volkswagen was so easy to do business with, no high pressure sales leaving you feeling uncomfortable or pressured, just an easy business transaction that was seamless throughout. Very friendly, attentive and knowledgeable. Will recommend this dealership any day and looking forward to future business dealings. Thank you!
Great dealership, Wilson was super helpful on the service side. Will be going back again! 5/5
Kelly VW had great communication and patience. We explored trading and fixing the car and went with fixing the car. The got it fixed so fast.
We had a great experience working with Alex Jones while buying our Volkswagen Tiguan. He was incredibly friendly, patient, and knowledgeable throughout the entire process. He took the time to answer all of our questions, never made us feel pressured, and made everything simple and stress-free. Alex went above and beyond to make sure we were comfortable with our decision and that the buying process was as smooth as possible. We truly appreciate his professionalism and excellent customer service. If you’re looking for someone who genuinely cares about helping you find the right vehicle, I highly recommend asking for ... Read More Google - Jul 2, 2026
Had such a great experience! Alex was professional, kind & honest. He was able to get me the car I wanted at the price I needed. Very communicative! I highly recommend this dealership 🙂
